Guests on the Impulse

GUEST ACCESSIBILITY

Access

Most rides, attractions, games, gift shops, and food stands are accessible to all our guests. Knoebels is committed to providing a safe environment for our guests and strictly enforces safety regulations in accordance with the Pennsylvania Rides Safety and Liability Act and Pennsylvania State Amusement Ride Inspection Act. Knoebels reserves the right to deny any guest admission to any ride. 

 

Courtesy Wrist Band

As a courtesy, Knoebels offers a special wrist band allowing guests to board the rides through the exit gates. These bands are for permanent physical and mental disabilities.  Inquire at the Customer Service Window.

The courtesy pass allows the courtesy band holder and three (3) additional guests, four (4) total to board the rides through the exit gate. This does not apply to the Flying Turns. This ride only allows for one (1) additional guest to accompany the disabled guest. This ride is weight based, with a maximum of 400 lbs. If both riders are over the weight capacity, the courtesy band holder will have to ride alone. The Flying Turns attraction only allows 1 ride per guest, whether disabled or not. Everyone must disembark after each ride.

The courtesy band holder MUST RIDE in order for the guests accompanying him / her to enter the ride through the exit gate.   One or more accompanying guests must be able to physically assist the disabled guest on and off the ride, if assistance is required.  Ride operators are not permitted or trained to physically assist guests onto or off the rides.

All height and medical restrictions still apply to each ride. Ride tickets or a hand stamp must still be purchased to ride each ride. The courtesy wristband guest must still pay to ride each attraction, with either a wristband or tickets.

It is permissible to ride the attraction 2 consecutive times without disembarking, each rider would be required to pay if you do not have a hand stamp. 

For safety reasons, during double-train operations on the roller coasters, we will not be able to accommodate our courtesy wristband guests. A double-train operations sign will be posted at the bottom of each exit ramp.

The courtesy wristband can only be used on the day it has been issued.

 

Parking

Handicap parking is provided for vehicles displaying a handicapped placard or license plate. These parking spaces are located in the front of the parking lot and at the tram shelters. Ask a Parking Attendant for assistance, if you are not sure where to go.

Wheelchairs & ECVs
Guests may bring their own or a limited number of wheelchairs and Electric Convenience Vehicles (ECV) are available at the Rent-All-Center on a first-come first-serve basis for a rental fee.

When renting, a drivers license is required as a security deposit. Guests must be 16 years of age to rent an ECV. ECV’s may be reserved in advance by calling the Rental Center at 1-800-487-4386.

 

All guests using wheelchairs or ECV’s, whether personal or rented, must follow all manufacturers’ operating guidelines and park safety rules.  For safety reasons, Segways and personal golf carts are NOT permitted in the park.

 

Restrooms

Most restrooms at Knoebels are wheelchair accessible. There are “Family Restrooms” available for guests who require assistance from members in their party. The Adult Care Center is located at the restrooms behind Cesari’s Pizza. This center is for adult or child personal hygiene needs.

 

First Aid

The First Aid Station is located at the end of the Park Office Building, across from the Flyer Ride. It is staffed from 9:00 am to approximately 1 hour after the park closes by a professionally trained Emergency Medical Technician, Paramedic, and / or Licensed Practical Nurse.

The First Aid Station is prohibited by law to fill oxygen cylinders. There are no accommodations in the First Aid Station for adult or child personal hygiene needs. The “Family Restrooms” or the “Adult Care Center” may be used for those needs.

 

Riding the Rides

Guests with recent surgery, heart problems, high blood pressure, neck or back problems, seizures, pregnancy, or have any other condition that may be aggravated by riding must use discretion in selecting which rides to ride.  You know your medical history, limitations, and restrictions, Knoebels does not. Therefore, YOU must use good judgment when deciding which rides to ride.  Our primary concern is your ability to endure the dynamics of a ride without risk to yourself, other riders, or staff members. If you suspect your health could be at risk, or you could aggravate a pre-existing condition, DO NOT RIDE.  We encourage you to watch each ride through it’s loading, operating and unloading cycle to understand its operation.  This allows you to gather information about the ride and make an informed decision about which rides to go on.

All guests should be aware that, although remote, there is always the possibility that mechanical problems, power failure, or adverse weather conditions could occur leading to the sudden stoppage of a ride. In that event, riders may be required to evacuate the ride over catwalks or travel down steeply inclined ramps or steps.  All guests MUST BE ABLE to evacuate themselves or with assistance from a member of their party.  All guests must fit properly into all ride restraint systems.  If a guest does not fit properly in the restraint system, they will not be able to ride that ride.

 

Ride Release Card

A Ride Release Card is required to be carried by a person who is wearing a brace, sling, splint or cast. These cards can also be issued to guests with prosthetic devices, who do not desire a courtesy band.

 

This card serves as a notice of understanding that the injury did not occur at Knoebels, and that the person is accepting full responsibility and will ride in accordance with the Rides Restriction form provided with the Ride Release Card.

 

Service Animals
Service Animals must be under the owner’s control at all times. Owners are responsible for cleaning-up and disposing of their animal’s waste.